{"UUID":"a0f08b74-a805-417d-84a8-d0948e80476c","URL":"https://aws.amazon.com/message/65648/","StartTime":"0001-01-01T00:00:00Z","EndTime":"0001-01-01T00:00:00Z","Categories":["postmortem"],"Company":"Amazon","Product":"","Description":"Human error during a routine networking upgrade led to a resource crunch, exacerbated by software bugs, that ultimately resulted in an outage across all US East Availability Zones as well as a loss of 0.07% of volumes."}