{"UUID":"4ad169d7-0a29-4e67-8900-87b593d18d18","URL":"http://support.gliffy.com/entries/98911057--Gliffy-Online-System-Outage","StartTime":"0001-01-01T00:00:00Z","EndTime":"0001-01-01T00:00:00Z","Categories":["postmortem"],"Company":"Gliffy","Product":"","Description":"While attempting to resolve an issue with a backup system the production database was accidentally deleted causing a system outage."}