{"UUID":"ca82c550-402b-4abd-942a-163c1b084e52","URL":"https://assets.publishing.service.gov.uk/media/604f423be90e077fdf88493f/Boeing_737-8K5_G-TAWG_04-21.pdf","StartTime":"0001-01-01T00:00:00Z","EndTime":"0001-01-01T00:00:00Z","Categories":["postmortem"],"Company":"TUI","Product":"","Description":"Prior to the incident flight the reservation system from which the load sheet was produced had been upgraded. A fault in the system caused female passengers checked in with title ‘Miss’ to be counted as children. The system allocated them a child’s standard weight of 35 kg as opposed to the correct female standard weight of 69 kg. Consequently, with 38 females checked in incorrectly and misidentified as children, the G-TAWG takeoff mass from the load sheet was 1,244 kg below the actual mass of the aircraft."}