{"UUID":"7ba9335c-25db-4dfc-b0f6-3e6a2aff2244","URL":"https://www.honeycomb.io/blog/incident-review-shepherd-cache-delays/","StartTime":"0001-01-01T00:00:00Z","EndTime":"0001-01-01T00:00:00Z","Categories":["postmortem"],"Company":"Honeycomb","Product":"","Description":"On September 8th, 2022, our ingest system went down repeatedly and caused interruptions for over eight hours. We will first cover the background behind the incident with a high-level view of the relevant architecture, how we tried to investigate and fix the system, and finally, we’ll go over some meaningful elements that surfaced from our incident review process."}